Streamline Software, Inc. (“Streamline”) is pleased to offer its electronic verification and document signing service to you (the “E-Signature Service”). This service is designed to comply with the Electronic Signatures in Global and National Commerce Act (“the E-SIGN Act”), which establishes that electronic signatures, communications and records (collectively, “Records”) are valid and enforceable if they meet certain criteria. One criterion is the requirement that businesses obtain from consumers affirmative consent to receive and execute (sign) Records electronically. This E-Sign Consumer Disclosure and Consent (the “Notice”) sets out the terms and conditions of that consent.
To the extent you have agreement to a commercial agreement with Streamline, such as Streamline’s general terms of services, (“Master Agreement”), this Notice will be deemed incorporated therein. To the extent there is a conflict between this Notice and the Master Agreement, this Notice will control with respect to the subject matter hereof.
By Clicking “I Agree”:
You agree to these terms and conditions which you have accessed and read.
You agree to receive exclusively in electronic form this Notice, all updates to this Notice, and all disclosures, notices and other communications regarding the E-Signature Service, and the transaction documents you view and/or execute using the E-Signature Service.
You represent that the computer you are using and intend to continue to use in connection with the E-Signature Service meets the hardware and software requirements described in this Notice.
You agree that your electronic signature indicates your intent to execute the attached document with or at the request of Streamline for purposes of confirming your agreement to such document.
You agree to authorize the E-Signature Service to distribute copies of the executed versions of the Record to all parties. Streamline will not make any other use of documents without your prior written authorization, provided Streamline may use the documents as necessary to provide services to you or in connection with a transaction involving you.
Receiving Disclosures and Notices
From time to time, we may be required by law to provide you certain written notices and/or disclosures regarding the E-Signature Service. All updated versions of this Notice as well as all such disclosures, notices and other communications regarding the E-Signature Service will be accessible by you within the E-Signature Service. You can also get free paper copies of any of these documents by following the instructions in the section below entitled Requesting Paper Copies.
For disclosures, notices or other communications regarding the Record you view and/or execute using the E-Signature Service, those documents will be accessible for you to print or download during and after the E-Signature Process described below, provided you remain in the E-Signature Service online session. If you wish to receive additional copies of the Records after you have left the E-Signature Service session, you may follow the procedure described in the section below.
Our employees will not contact you via email, text, or telephone requesting your transaction code, credential or security code. If you are contacted by anyone requesting this information, please contact Streamline immediately.
Service Charges
You will not pay any service charges or fees to view, print or execute transaction documents using the E-Signature Service. If we ever change this policy, the revised policy will apply only to future transaction documents you view and/or execute using the E-Signature Service. If you do not agree to the revised policy, you can refuse to electronically sign by clicking the “Close” button when you receive a Record from the E-Signature Service. You will not be allowed to use the E-Signature Service to sign or view documents if you do not agree to the revised policy.
Unauthorized Transactions
You may be provided with an online credential, such as a password or access code, in order to access the E-Signature Service system. You are responsible for the safeguarding of any credential. If you do not protect a credential, an unauthorized transaction could occur that may have adverse consequences for you, such as creating a debt or other obligation that you did not intend to create. If you believe your credential has been stolen or compromised, contact Streamline immediately.
E-Signature Process:
After you have acknowledged and consented to conduct business electronically, the E-Signature Service will present an electronic Record to you. In the event your signature is requested on the Record, you will see a signature field on the document(s) that you are being asked to sign. By typing your signature into the designated signature field of this form, an electronic signature will be generated and applied to the document for you. Your signature will be effective only after you choose to submit the Record. At any time before or after you submit the Record, you may print or save a copy.
Scope of Consent:
Your consent to this Notice applies to all Records you receive from Streamline until such time as you withdraw your consent (see below).
Requesting Paper Copies:
You may request paper copies of a particular Record by emailing us at support@getstreamline.com or writing us at 3301 C St #1000, Sacramento, CA 95816. Your request must include: your name, physical address, email address, telephone number and the name of the transaction being processed. We may charge a reasonable service fee for the provision of paper Records. Any paper copy request must be made to “Attn: E-Sign Disclosure and Consent Notice.”
Withdrawing Your Consent:
You may withdraw your consent to receive Records under this Notice by emailing us at support@getstreamline.com or writing us at support@getstreamline.com. Your withdrawal will be effective within twenty four (24) business hours from the time we receive your withdrawal notice. Any withdrawal request must be made to “Attn: E-Sign Disclosure and Consent Notice.”
Hardware and Software Requirements:
To access and retain electronic Records, you must have:
A valid email address and software and hardware to support sending and receiving email messages;
A computer, mobile, tablet or similar device with internet access and current browser software;
Computer software that is capable of receiving, accessing, displaying, and either printing or storing Records received from us in electronic form, including PDF; and
Sufficient storage space to save the Records (whether presented online, in e-mails or PDF) or the ability to print Records.
We will notify you as required by law if any of the foregoing hardware or software requirements change.
Updating Your Information:
It is your responsibility to keep your primary email address current so that Streamline can communicate with you electronically.
You understand and agree that if we send you a communication but you do not receive it because your primary email address on file is incorrect, out of date, blocked by your service provider, or you are otherwise unable to receive electronic communications, we will be deemed to have provided the communication to you; however, we may deem your account inactive. You may not be able to transact using the E-Signature Service until we receive a valid, working primary email address from you.
If you use a spam filter or similar software that blocks or re-routes emails from senders not listed in your email address book, we recommend that you add Streamline and include Streamline in your email address book so that you can receive communications by e-mail.
You may contact Streamline via email at support@getstreamline.com or writing us at 3301 C St #1000, Sacramento, CA 95816. Any notices must be made to “Attn: E-Sign Disclosure and Consent Notice.”
Streamline Not a Party; Performance by Parties:
Streamline provides the E-Signature Service as a way for parties to execute documents. When you and any one or more other parties executes an agreement through the E-Signature Service, only you and those other parties have rights and duties with respect to such document. Except in cases where Streamline is a named party to the agreement, Streamline is not a party to any such agreement, and shall not have any liability or responsibility with respect to the validity or enforceability, the breach by any party in the performance of its obligations under that agreement, or your failure to obtain the outcome you were seeking to achieve. Customer support provided by Streamline is only to answer questions regarding the functions of the service. Streamline will not have any obligation to provide customer support with respect to the performance by any party to any agreement executed using the E-Signature Service.
If any dispute arises between or among any parties to an agreement that has been executed using the E-Signature Service, Streamline (except in cases where it is a named party to the agreement) shall not have any responsibility or liability with respect to that dispute. Without limiting the generality of the foregoing, Streamline will not have any obligation to assist in mediating any such dispute, to locate any other party to the agreement, or otherwise to facilitate a resolution of the dispute.
ANY STATEMENTS MADE BY STREAMLINE ABOUT THE VALIDITY OF ELECTRONIC CONTRACTS AND THE SIGNATURE LINES OF AGREEMENTS THAT ARE ELECTRONICALLY EXECUTED ARE GENERAL IN NATURE AND ARE NOT INTENDED, AND SHOULD NOT BE CONSTRUED, AS LEGAL ADVICE.
STREAMLINE HEREBY DISCLAIMS ANY RESPONSIBILITY FOR ENSURING THAT AGREEMENTS THAT ARE ELECTRONICALLY EXECUTED THROUGH THE E-SIGNATURE SERVICE ARE VALID OR ENFORCEABLE UNDER THE LAWS OF ANY PARTICULAR STATE OR OTHER JURISDICTION.
STREAMLINE WILL NOT BE LIABLE IN CONNECTION WITH THE E-SIGNATURE SERVICE FOR ANY (I) INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, EVEN IF FORESEEABLE, OR (II) AMOUNTS, IN THE AGGREGATE, IN EXCESS OF US$10.
IF YOU WISH TO VERIFY THE VALIDITY OR ENFORCEABILITY OF ANY AGREEMENT YOU PLAN TO EXECUTE OR HAVE EXECUTED USING THE E-SIGNATURE SERVICE, THEN YOU SHOULD CONSULT A LICENSED ATTORNEY FOR APPROPRIATE LEGAL ADVICE.